Legal & Compliance

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2025
Section 01

Privacy Policy Overview

Welcome to Shanghai Printmedia Co., Ltd. ("we," "our," or "us"). We are a Shanghai-based manufacturer and exporter with over 17 years of experience supplying wide-format printing media -- including light box fabrics, vehicle wraps, textile substrates, and related consumables -- to distributors, sign shops, and advertising businesses worldwide.

This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website and business communications. It applies to all visitors, prospective partners, and existing clients across our key markets: Africa, the Americas, Europe, and Southeast Asia.

By accessing our website or submitting an inquiry, you acknowledge that you have read and understood this policy. We are committed to full compliance with applicable international data protection regulations, including the EU General Data Protection Regulation (GDPR) and other relevant regional frameworks.

Secure

Your data is protected with industry-standard security measures

Transparent

We clearly explain what data we collect and why

Compliant

Aligned with GDPR and international privacy standards

Section 02

Data Collection & Use

Information We Collect

Business Contact Information
  • Company name & business type
  • Contact person name & title
  • Business email address
  • Phone number & country
Inquiry & Transaction Data
  • Product inquiries & RFQ details
  • Order history & specifications
  • Shipping & billing addresses
  • Communication records
Technical & Usage Data
  • IP address & browser type
  • Pages visited & time spent
  • Referral source & search terms
  • Device & operating system
Sample & Catalog Requests
  • Product preferences & applications
  • Target market & volume estimates
  • Delivery address for samples
  • OEM/ODM requirements

How We Use Your Information

Business Communication & Order Processing

Responding to inquiries, processing purchase orders, sending quotations, invoices, shipping documents, and providing after-sales support for our printing media products.

Market Analysis & Service Improvement

Analyzing demand trends across different regions (Africa, Americas, Europe, Southeast Asia) to improve our product catalog, pricing, and logistics partnerships.

Product Updates & Trade Promotions

Sending new product launches, seasonal promotions, trade show invitations, and industry news relevant to wide-format printing consumables -- only with your consent.

Legal & Compliance Obligations

Meeting export documentation requirements, customs declarations, and financial record-keeping obligations under Chinese law and international trade regulations.

Section 03

Cookies & Third-Party Services

Types of Cookies We Use

Cookie Type Purpose Duration Required
Essential
Form submissions, session management, security tokens Session Always On
Analytics
Traffic analysis, page performance, visitor behavior tracking Up to 2 years Optional
Marketing
Retargeting ads, campaign performance, lead attribution Up to 1 year Optional
Preferences
Language, currency, region settings for returning visitors Up to 6 months Optional

Third-Party Services We Use

Google Analytics

Website traffic analysis and user behavior insights

HubSpot / CRM

B2B lead management and customer relationship tracking

WhatsApp Business

Direct client communication for global trade inquiries

Alibaba / Made-in-China

B2B marketplace platforms for international trade listings

Google Maps

Factory location and contact page map embedding

Live Chat / Tidio

Real-time customer support for international buyers

Note: Each third-party service operates under its own privacy policy. We encourage you to review their policies independently. We only share the minimum necessary data required to deliver our services and never sell your personal information to third parties.

Section 04

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data under applicable laws including the EU GDPR, California CCPA, and other regional regulations. We respect and honor these rights for all our global business partners.

Right to Access

Request a copy of all personal data we hold about you and your business.

Right to Rectification

Correct any inaccurate or incomplete information we hold about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Opt out of marketing communications or profiling at any time without penalty.

Right to Portability

Receive your data in a structured, machine-readable format for transfer.

Right to Restrict Processing

Limit how we process your data while a dispute or review is in progress.

How to Exercise Your Rights

To submit a data request, please contact our Privacy Officer using the details below. We will respond within 30 days (or within the timeframe required by your local regulations). We may need to verify your identity before processing your request.

Email
privacy@yourcompany.com
Address
Shanghai, China

Marketing Opt-Out Options

Email unsubscribe: Every marketing email includes an unsubscribe link. Click it to be removed from our mailing list immediately.

Cookie preferences: Adjust or withdraw consent for non-essential cookies via the cookie settings banner on your first visit.

Direct contact: Email us at any time to opt out of all non-transactional communications. We will process your request within 5 business days.

Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out. We are committed to resolving any privacy-related matters promptly.

This policy was last reviewed and updated in January 2025. We reserve the right to update this policy periodically. Material changes will be communicated via email to registered contacts.